Frequently Asked Questions (FAQs)

Edna Violet Hair and Beauty Parlour – Robina, Gold Coast

Hair Services

Q: Do I need to book an appointment in advance?
A: Yes, we recommend booking in advance to secure your preferred time and stylist. Walk-ins are welcome, but subject to availability.

Q: What is included in a foil service?
A: Our foil packages (T-section, face-framing, half or full head) include toner, shampoo and conditioning massage, a precision cut, and a professional blow-dry finish.

Q: Do you offer services for grey coverage?
A: Absolutely. We specialise in both permanent and demi-permanent grey coverage options, including our new Davines Present Time colour line which is ammonia-free and fades true to tone.

Q: What’s the difference between a toner and a colour?
A: A toner is used after lightening services to refine or adjust the tone of your hair (e.g. ash, beige, silver). It doesn’t lighten but enhances or corrects colour. Colour typically involves lifting or depositing pigment into your hair.

Q: How often should I get my colour refreshed?
A: Regrowth tint is usually needed every 4–6 weeks, while toner refreshes are recommended every 3–4 weeks to keep your blonde or balayage vibrant and fresh.

Beauty Services

Q: What lash and brow services do you offer?
A: We offer lash extensions, lash lifts and tints, henna brows and brow Lamination. All beauty services are tailored to suit your face shape and style preference.

Q: How long does a lash lift last?
A: A lash lift typically lasts 6–8 weeks with proper aftercare. It’s a great low-maintenance alternative to lash extensions.

Products & Treatments

Q: Do you use organic or cruelty-free products?
A: Yes! We proudly use and retail premium organic and cruelty-free brands like Pure and Davines.

Q: What is K18 and how does it work?
A: K18 is a biomimetic hair treatment that rebuilds broken keratin chains from the inside out. It’s ideal for damaged, bleached, or chemically treated hair and delivers visible results after just one treatment.

Q: What other products and styling products do you use?

Well known European brand Artego their professional only styling products, K18 for healthier hair and Davroe .

Bookings & Policies

Q: How can I make an appointment?
A: You can book online via our website, through Instagram or Facebook messages, or by calling the salon directly at [insert phone number].

Q: What is your cancellation policy?
A: We kindly ask for at least 24 hours’ notice for any cancellations or changes. No-shows or late cancellations may incur a fee.

Q: Do you have Afterpay or payment plan options?
A: Yes, we offer Afterpay for services and retail products so you can enjoy your transformation now and pay later.

Location & Parking

Q: Where is Edna Violet Hair and Beauty Parlour located?
A: You’ll find us at Shop 7, 137 Scottsdale Drive, Robina, Gold Coast – inside the sidewalk complex with easy access and signage.

Q: Is there free parking available?
A: Yes, there is ample free parking directly outside the salon for your convenience.

FAQs – Gel Polish, BIAB & Gel X Nail Extensions

Edna Violet Hair and Beauty Parlour – Robina, Gold Coast

All nail services are performed by our highly skilled nail artist Teleah Anise, who is known for her incredible artistic flare. Whether you want simple elegance or bold custom designs, you're in expert hands!

General Nail Services

Q: What’s the difference between gel polish, BIAB, and Gel X nails?
A:

• Gel polish is a thin, glossy colour applied like regular polish and cured under a lamp – perfect for natural nails.

• BIAB (Builder in a Bottle) is a thicker strengthening gel overlay that helps natural nails grow while staying protected and hard-wearing.

• Gel X is a full-cover soft gel tip system that adds instant length. It's perfect for those who want extensions without acrylic or hard gel.

Q: How long do these services last?
A:

• Gel polish lasts around 2–3 weeks.

• BIAB can last 3 weeks, depending on your nail growth and lifestyle.

• Gel X extensions last around 2–3 weeks and can be infilled or soaked off and reapplied depending on your preference.

Q: Can I get nail art with all nail services?
A: Absolutely! Teleah Anise specialises in custom nail art. From elegant line work and chrome finishes to seasonal themes and intricate details, she brings your nail inspo to life.

BIAB Nails

Q: Is BIAB good for weak nails?
A: Yes! BIAB strengthens and protects natural nails, helping them grow longer and healthier. It's ideal for clients with brittle or thin nails.

Q: Can I extend my nails with BIAB?
A: BIAB is primarily used for overlays, but we can add short extensions using forms. If you're after more dramatic length, Gel X tips may be a better fit.

Q: How is BIAB removed?
A: BIAB can be soaked off or carefully filed down. We always use gentle, professional methods to protect your natural nails.

Gel X Nail Extensions

Q: What are Gel X nails?
A: Gel X is a revolutionary full-cover soft gel tip system. Unlike acrylics, it’s lightweight, flexible, and applied using a gel adhesive, then cured under a lamp. The result is strong, natural-looking extensions with less damage to your nail bed.

Q: Are Gel X tips reusable?
A: No, Gel X tips are designed for single use, but we can reapply a fresh set or do infills depending on the condition of your nails.

Q: Is Gel X healthier than acrylic?
A: Yes, many clients find Gel X to be a healthier alternative. It’s lightweight, requires no harsh filing of the natural nail, and soaks off easily.

Appointments & Aftercare

Q: How should I prep for my nail appointment?
A: Arrive with bare nails if possible. If you already have product on, let us know during booking so we can schedule extra time for safe removal.

Q: How do I make my nails last longer?
A: Daily cuticle oil, avoiding harsh chemicals, and not using your nails as tools will help. We also recommend regular maintenance every 2–3 weeks.

Q: What if I break or chip a nail?
A: Reach out to us ASAP and we’ll fit you in for a repair. We want you to love your nails between appointments as much as the day you get them done!